I hired Fur and Feathers Wildlife Control to investigate some bats in my attic after I had recently purchased a house. He came out and reviewed my attic and told me that I did, in fact, have a small colony. He set up a time to come back the next day and start the removal process. He really went above and beyond for me since I had recently purchased the house. He made me aware of a law in effect in New York which stipulates that the previous owners should have taken care of this prior to selling me the house, so I contacted the attorney I purchased the house with and he went to court with me and gave a statement. Because of the law, I didn't have to pay for the service at all. About 6 months after the fact, I did find one bat in a trap and he came out the very next day and rechecked everything. He assured me that it was just a one-off situation and I've had no problems with bats since then. The warranty they offer is awesome as well.