Proserv

Business Description:

Categories

heating & air conditioning
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John's Review

Service

Total Experience

Will Recommend

Henderson, NV

Proserv

They try to upsale you

They arrived without a garbage disposal that I needed then tried to up sale. When I complained because they wanted $100. to upgrade the disposal and I checked at Lowes the upgrade was only $7. they got mad and told me the only way they make a profit is to up sale and I should pay it. Sorry if they underbid the original job through our home warranty but that is their problem not mine.

comments

We offered to put the same garbage disposal they had for no additional cost. They were interested in an upgraded garbage disposal for which we quoted our price of an additional $100. They declined and they have that right. We as a business also have a right to make a 10% profit and the $100 upgrade fee allows us to do that.

Proserv commented on 04/20/2017