Very professional service
Great experience. I was in a need of a plummer and I was able to make an appointment for a free evaluation and an estimate the very next day. The technician Alex was very professional and knowledgeable, He took the time to explain the cause of the issue and how can... Read More
checkout air conditioner/heater unit
In a nutshell, technician was prompt and professional. I was highly satisfied. Read More
Excellent service!
They came out the same day and installed efficiently a new outdoor valve and pipe in the front of the house. We've used them before and will do so again. Read More
Really great company!
I am very impressed with this company. Bill was fantastic! I wish all repairmen were as effecient and friendly. Can't say enough good things about Pro Serve. Whenever I call AHS I am requesting them. Read More
Great Company, Great Service
Great Service from calling into the office to the service tech sent out. Everyone is polite, professional and they take care of the issue at hand. I called a plumbing issue into my home warranty company and they assigned another plumbing company, but because I had... Read More
Dissatisfied
This company came under Sears Warranty to service dishwasher. Sears told us not to pay $60 service fee as we had already paid to another company and Sears would take care of it. The service man said he could see the problem that the dishwasher was not draining but... Read More
Replaced water heater quickly!
Water heater leaked everywhere at 11:30pm. Placed a claim through home warranty. This vendor scheduled with us quickly, and was out to the home by 10:45a. The plumber had already received approval from the home warranty and had the water heater replaced before... Read More
Excellent work
Ice was melting in the refrigerator freezer. I called our (soon to be former) home warranty company. They sent out a guy that said it was either Freon or the compressor and that he had to get authorization. I called them the next day, they don't even answer... Read More
Warranty call
I think if it's something they can't fix I shouldn't be charged for the call. The guy was nice and all but what a waste of money. Who's to say they "can't fix" quite often? Read More
Always Great Service
I've called Proserv twice for issues with my home's AC and both times Alessandro was able to narrow down the problem within 5 mins or so and have it fixed within 24 hours (the only delay being a need to track down the parts). Hopefully I won't have any more issues... Read More
Great Service
I had a great experience with Proserv. I was satisfied with the work that they did and I had no problems with the service. The employees were on top of everything and wonderful to work with. I also appreciated that they were very responsive and accommodating. I... Read More
Great customer service
same day appt with great service. would highly recommend . will use again Read More
Good service
Proserv is excellent all the way. There was some sediment stuff in the two-drawer dishwasher, and so far it's in good shape--it's fine and it works. The serviceman was on time, mindful, attentive, and everything. He was very organized and knew what he was doing. The... Read More
Nice, Prompt, and Mannerly
The guy from Proserv came out to my house to checked out my oven and make sure it was working properly. Everything turned out to be fine but I needed to make sure it was in working order since I'm selling my house. He was very nice, prompt, and mannerly. The cost... Read More
great experience
From the initial appointment to the end of service I would definitely say it was a great experience. Your staff was very helpful and extremely pleasant. My service was done by Robin who was not only very polite but professional as well. Thank you all. Read More
I Felt It Should Have Been Finished in One Day
I had Proserv out to fix my washing machine and I would say it could have gone better. It took them two visits to get the thing fixed. The work was done under a warranty that I had just spent about $300 on a couple of weeks before, and then I ended up having to take... Read More
They Helped Me Out
Proserv helped me out with an AC issue. They were good. The prices were decent and the guy who came out was friendly. I would go back again. Read More
Very knowledgeable and we will definitely call them again if the insurance doesn't cover the repair.
Proserv was great. The service man was very knowledgeable about what he was doing and he answered a lot of questions in my mind and he made sure that everything was working right before he left the property. This was the second time, our home insurance policy had... Read More
They try to upsale you
They arrived without a garbage disposal that I needed then tried to up sale. When I complained because they wanted $100. to upgrade the disposal and I checked at Lowes the upgrade was only $7. they got mad and told me the only way they make a profit is to up sale... Read More
Unprofessional
I had a small emergency, had to re-schedule my appointment. They had me waiting from noon until the evening. When it got to 8pm I gave up and contacted another repair service the following day. ProServ never showed up and never called me to let me know that they... Read More
