Excellent communication, prompt, quality
I've used Bill West for many years. I had one experience that wasn't great, but they offered to make good on the experience. They are extremely professional in the way they manage their schedules, including in their use of e-mail and followup. The technician showed up in the window, and he was prepared for the job. There was a little bit of a mess at the end, but I appreciate the quality of the service.