Excellent service!
Bill West has sent Robert to our duplex a couple of times now. The first was to track down a weird noise that sounded like the pipes under the house resonating when someone walked on a particular spot in our tenant's living room. Turned out to not be a plumbing problem at all (it was an old heater box under the floor flexing). Robert had to make a long, unncomfortable crawl in an 18"-high crawl space under the building to determine this. He was gracious throughout and even shot pictures of the heating box to explain what the issue was. Second visit was for an actual plumbing problem. Again, stellar service. Robert went out of his way to ensure we were more than satisfied with his work.