I have had a service contract with One Hour Air Conditioning & Heating for a few years now, but based on this most recent experience, I would not recommend them to other people. The serviceman came out to clean the air conditioning unit. He only did the outside unit, but not the inside. It took me weeks to realize that he didn't do it, and when I called him back, he said that the heater was broken. It didn't work after he tried to fix it, and he told me that it wasn't getting the right amount of gas. I called the gas company and they told me that everything was fine, so I ended up having to get another heater altogether. Overall, there was a lot hassle with their service and work they tried to do didn't get completed as I had hoped. So I was really disappointed with how everything turned out this time.