Business Description:
At One Hour Air Conditioning & Heating you get complete satisfaction with our air conditioning and heating services. All services are guaranteed. Call us today!
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Categories
heating & air conditioning
Clockwork
One Hour Air Conditioning & Heating
1785 Hwy 59, Mandeville, LA 70448, USA
(985) 289-0200

Service

Will Recommend

Quality

donald H.

Mandeville, LA

One Hour Air Conditioning & Heating

Prompt efficient service call. Fixed the problem...BUT

The problem was within the unit. White algae had formed preventing draining and safety float cut off unit. This is understandable HOWEVER, I AS A PERSON WHO IS MAINTENANCE CONSCIOUS NEVER SAW THE PROBLEM COMING. HOW IN THE WORLD WOULD THE CUSTOMER BE ABLE TO CHECK THE UNIT TO PREVENT AN UNTIMELY SHUT-DOWN OF A/C OR HAVE TO RESULT IN A SERVICE CALL. THERE IS NO WAY FOR ME TO LOOK AND SEE WHAT IS GOING ON. UNIT IS BRAND NEW, AND INSTALLED IN MARCH 2017. WHY DID THE INSTALLER "NOT" PUT IN THE TABLETS, SPONGES OR WHATEVER, IN THE FIRST PLACE TO REDUCE THIS BUILD-UP??? WE PAID GOOD MONEY FOR THIS NEW UNIT, AND I TRULY EXPECTED MORE FROM ONE-HOUR A/C AND HEATING. MY WIFE IS NOT HAPPY!!!!! AND I AM REALLY DISAPPOINTED. WE DO NOT THINK THAT THIS SHOULD HAVE HAPPENED IN A SIX-MONTH TIME SPAN.