About the only efficient act performed by Miami Electric Masters (MEM) was Freddy's almost immediate arrival after my initial call to claim entitlement to their $197 charge for the service call. Oh and yes, he did quickly determine that my outdoor electrical outlets were "hot" and I simply needed to push the ground fault interrupter on each of the patio outlets. My first issue was the failure of my low voltage transformer to illuminate any of the ten or so outdoor light fixtures mounted atop my patio screen enclosure. The transformer had previously worked fine. Freddy's diagnosis was that perhaps the bulbs were burnt out. ALL TEN OF THEM? Unlikely. Or maybe the wiring got corroded. He made no effort to verify his theory or to at least write up a proposal to rewire the connections. "Buy a new transformer" was Freddy's solution. I have no idea how to install a new transformer and Freddy explained they would have to charge me another $197 service call to return after I bought it. Why not credit me with that charge on his return. “That's not what we do,” he explained. The second issue was a pool cascade feature on my swimming pool had stopped working. The circuit breaker for that feature would short out as soon as I turned on the cascade. Freddy DID quickly recognize the problem, pointing out a burned out pool motor that operated this cascade feature. But MEM doesn't carry such motors and, as with the transformer, it was up to me to purchase a new pump motor and install it myself; I have no idea how to install such a motor and Freddy again explained that MEM would have to charge me another $197 service call to return after I bought a new motor, because MEM’s policy is customers must pay for each time they ring our doorbell! A third issue for my electrical needs was that a circuit breaker that operates one of my kitchen outlets would occasionally short out. I had identified this as number 12 on my panel. Freddy simply observed that I had overloaded this circuit by using it for my refrigerator, a toaster and a coffee maker. Freddy’s fix for this was a costly rewiring of my circuits to add a separate breaker for the refrigerator. Otherwise, he suggested I unplug the toaster or coffee maker while using one or the other. Nonsense! First, the tripping of the circuit breaker was sporadic, and often did not occur while using all three appliances simultaneously. Further, Freddy did nothing to test the load of the breaker in question. A final electrical issue for which I had called MEM involved my swimming pool’s salt chlorinator that had malfunctioned; the manufacturer had suggested to me over the phone that it appeared to be a connection problem due to a loose wire somewhere. Freddy quickly advised that MEM does not deal with pool equipment and declined my request that he try to at least trace the connections from the clearly marked circuit breaker to the chlorinator device. Thus, not one of the four issues I presented to Freddy got fixed and he was gone, along with my check for $197, about 15 minutes after he had so promptly arrived. Oh, he did offer a 10% discount on any further call if I submitted a review of his service. Here it is.