I think they did a good job. I hired them to come out to my condo to fix a leak in the back part of my toilet. The repair technician arrived on time, and he seemed to be very knowledgeable when we spoke. However, I was told by the technician that I needed a whole new toilet, and the price they quoted me was pretty steep, which I wasn't crazy about. In the end, they did offer me a small discount because I'm a platinum contractor, which I thought was nice of them to do. Overall, everything turned out great, and I'm happy with their services.