Everything about this was excellent. One small b!tch is service provider wore runners throughout the house so at the end of the service, I had to mop up all the runner prints on the hard wood surfaces from the carpeted areas to the front door. As a suggestion, there are cheap white fabric booties out there the reps could wear to minimize tread marks. Going one step further, the reps could do a final clean up with their own mop / swiffer...?

Devils in the details but for carpet cleaning experience, excellent results!