Arvid's did some carpeting for me, and I also bought some Karndean flooring from them. The installation process went really well- the installers were friendly and courteous. The only thing I would improve was that the installer was a little slow. He was very thorough and he did a great job, but I wish they would have just completed it a little faster. However, they were clean and professional, and they cleaned up after themselves. In the store, they helped me with the purchasing process by going through all the options and answering all my questions. Sherry and Erica were very helpful and were good at answering questions. They gave me a lot of different options regarding my desire for good prices and good quality. They really listened to my needs and showed me the best options for me. Their prices were very reasonable- in fact, when I redid something in California, I got some stuff for the same price, but it was much lower quality. The carpet Arvid's gave me is much higher quality- you just want to go barefoot in the house all the time! They also gave me memory foam underneath; it is so comfortable you just want to lay on it! I have already recommended Arvid's to a couple of people.