Comfort First Heating & Cooling

Business Description:

Categories

heating & air conditioning
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Reviews

5 Stars

Fayetteville, NC

5

Quick, thorough service.

The gentlemen were very professional. They worked quickly, and explained each step. Read More

5 Stars

Concord, NC

5

So far so good. Happy w service calls

So far only regular maintenance required. Going fine Read More

5 Stars

Spring Lake, NC

5

Courteous, friendly service.

Great company to handle heating and air conditioning needs. Prompt, courteous service. Friendly staff and technicians. Would recommend to anyone. Read More

5 Stars

Fayetteville, NC

5

Initial contact with Project Manager

My initial contact with Renee McFadden Project Manager for picking a new air conditioner was great. Renee was a true professional at her job. Her mission was to make me comfortable in picking the right HVAC for my home. Renee covered every aspect of the process from... Read More

5 Stars

Statesville, NC

5

Excellent customer service!

Have been so impressed with this company! Very professional in their appearance,excellent customer service and follow up. Kenney Richards was my service representative and he was exceptionallly professional,knowledgeable and friendly.. they should feel very Blessed... Read More

3 Stars

Fayetteville, NC

3

Service need monitoring

The bi-annual service is not comprehensive. The system is not completely checked. Problem occurred later which resulted in water damage to carpet. Why would I have to ask the technician to check the drain line? All the technician have been pleasant except for... Read More

3 Stars

Whispering Pines, NC

3

Not Happy

Comfort First Heating & Cooling did an installation job for me. Their technician who came out to do the job was good. He was friendly and knew what he was doing. He did good work. However, they are very highly priced. The installation itself didn't take very long... Read More

5 Stars

Raeford , NC

5

Contract maintenance

Fred showed up early in the appointment time slot, worked quickly and efficiently, replaced old pvc joints to ensure good drainage and was very polite. I'm happy with this service. Read More

4 Stars

Fayetteville, NC

4

Very good service. We will definitely deal with this company for our heating and AC.

Professional service and technicians at this company. Commend the company for having the techs wear a bootie upon entering the house. Wish other companies providing indoor service will do that too! Read More

5 Stars

Cameron, NC

5

Excellent Service!

Comfort First Heating & Cooling did an excellent job. This was my first time using them to service my air conditioning and heating units. There were no problems with the service and I am satisfied with the work that they did. The technicians were prompt, responsive,... Read More

5 Stars

Fayetteville, NC

5

Big K Is The Best

They do a really good job. Big K, the technician who does repair work for me, is wonderful. He's repaired everything for me on my heating and air conditioning units, and I'll keep using their service as long as he's doing the job. He arrives promptly, he's always... Read More

2 Stars

Charlotte, NC

2

Not completely satisfied

The tech seemed very rush when he came out to inspect my unit as if he had another appointment he had to go to. He did take a call before going in my attic. I just did not think he provided me with the type of service I "thought" I should have received. The tech in... Read More

5 Stars

Fayetteville, NC

5

Everything They Did Was Appreciated

Everything that Comfort First Heating and Cooling did was much appreciated. They put in a new heating system and it has been working well since the installation. The installers were friendly people with a professional demeanor and the price was OK for the quality of... Read More

5 Stars

Fayetteville, NC

5

Very professional and will recommend

Bill and David showed up on time and throughly inspected the HVAC unit. Both of them were super friendly, professional, and informative. They definitely know what they are doing. My capacitor was found to be bad so I paid $140 extra to replace it. Read More

3 Stars

Fayetteville, NC

3

Comfort First needs to improve their communication with clients

Whatever the client reasonably requests, high consideration must be given. Read More

5 Stars

Fayetteville, NC

5

Always great service from staff

Staff is very courteous and clean, polite, and helpful. Read More

5 Stars

Fayetteville, NC

5

Call Them First Before You Call Anyone Else

I had an issue with one of the modules in my AC unit and the technician, David, actually got me to pick up the warranty on the equipment as well. He was pretty awesome. He did a great job, taught us some things, and gave us some personal attention that you don't... Read More

5 Stars

Cameron, NC

5

Thorough Cleaning and Reliable Contract

After my old company didn't respond to us, our neighbor recommended Comfort First Heating & Cooling for our general HVAC maintenance. They showed up on time and did a very thorough check of all the motors outside. They are slightly more expensive than other... Read More

5 Stars

Lincolnton, NC

5

Friendly and Informative

I liked that Comfort First Heating and Cooling was both very friendly and informative when providing their service to us! The worker was very down-to-earth as well! I also appreciated that he was clean, well dressed in his uniform, and just had a nice personality.... Read More

4 Stars

Charlotte, NC

4

very dependable

i use them initially through my home warrant program and i continue using them for my yearly tuneup. Read More