When the guy came over from Comfort First Heating and Cooling for the initial inspection and to give me a quote I liked him right away. He was really good guy. We talked a lot about what I wanted and he told me what I would really need to get what I wanted. I jumped right on board. I didn't care that it cost a little more than everyone else because the quality was there. I think it only took them about 2 days to put in a whole new AC and heating system. I've been very happy since the day they put it. It's 102 degrees outside and 70 inside, so I'm happy with the results. They are very polite people who work hard to make sure you get exactly what you want. They're very easy to work with and they're looking to satisfy the customer.