For a large company the service and consideration of our needs was exceptional and those installing the new system were great. The salesman even offered a widow AC, until our new system was installed. My smaller company did get back with an offer to install an Amana 15 seer for $5500. and that was without the $980. you got from Home Shield. Making their price around $1200. cheaper. However, the price was not the only consideration...Being the service company used by Home Shield was my major consideration in getting the system from you. And you responded back immediately.