Overall the experience is very good
I'm an interior designer and not only have I used AJ Rose Carpets & Flooring for me, but also for my clients. There were two jobs they did on hardwood floors and then carpeting in different rooms. I think everything turned out well, except the carpeting for a client with small kids. The installers left some staples in the rug and one of the little girls cut her foot--so that is something they could improve on. They did go back there and they fixed it.
AJ Rose Carpets & Flooring has well-trusted installers in the Boston area, and they are a very good and dedicated company that stands behind their work. They try to fit you in when they can and they honor their commitments. They have a very wide range of products that are really good quality, and they offer a really nice selection of carpet and flooring.