We actually needed two different services done at our house. We needed our heating unit cleaned as well as the filter cleaned, and we also wanted our water softener checked. Instead of sending one person to look over both, Neffsville sent two people to take a look at our units because each person specialized in different things. But they didn't charge anything extra for sending an extra person. They looked at the furnace and said it was definitely dirty and needed cleaning, walked us through everything they would be doing, and told us how much it would be.

For the water softener, they couldn't find anything wrong with it so they actually recommended not doing anything which doesn't usually happen because companies always try to talk you into buying something. We thought we would need repairs, but everything turned out fine.

They came when they said they would, followed up with phone calls, and were very thorough. They're very knowledgeable, have great customer service, and have very knowledgeable technicians.

I would use their services again and highly recommend Neffsville to future customers.