These people were phenomenal. Super friendly, easy going, they understand a customer being nervous dropping off a vehicle. I dropped mine off on a Saturday, met Fred, great guy. Made inbound process completely stress free. Answered all my questions and concerns and put me at ease. We received email updates, with photos, daily throughout the process. My damage was severe enough it was going to be about 8 to 10 business days. They had it done in 6. I wish I could say it looks like it did before I brought it to them, but I can't. IT LOOKS EVEN BETTER!! Picking up my vehicle when finished was even easier than dropping it off. I highly highly highly recommend the Carstore for all of your auto body repair needs.