Outstanding client experience. Was referred to them. Needed just a crawl space inspection from a vendor who did not provide remediation service and therefore would not upsell. Firm's offering does not include just crawl space inspection HOWEVER they listened, they customized their product to suit my needs and sent over Bob. What about Bob? Personable and professional. Arrived on time. Asked about my needs to verify scope before trudging into the engagement. He provided a thorough assessment and answered my concerns. An honest, thorough and professional assessment. What more could anyone want...? Nice work folks!