Everyone at The Young School is as nice as they can be. They are truly concerned with every child there. I have run daycare centers in the past and I love The Young School's communication and customer service. They keep an open flow of communication, they send me emails during the day which is great. Everything has been amazing since he started. I've noticed a huge increase in my son's reading skills and learning his basic sight words. He just turned 4 and is ahead of what my other children learned at other centers. I like that they discipline the children in a positive way, with positive reinforcement and redirection. My son cries every morning when I drop him and they let him come out to wave goodbye to me, and do a great job redirecting him to other activities. They are nothing but a huge help and amazing overall!