They showed up on time and were very friendly! I have a hyper little dog that can potentially bother people but they were great with him. They cleaned and re-sealed our entire kitchen stone floor and deep cleaned two area rugs within a few hours. (Both were difficult and pretty dirty). After their new sealant, the kitchen,(un-even stone), has been Soo much easier to clean! I'm just mad that I did not call them sooner!!