They were a pleasure to work with. I had my bathroom remodeled, and I needed to have a new shower door for the bathroom custom built. I spoke with Jackie on the phone to get the paperwork taken care of, and she was excellent. The technicians who came out to take the measurements and install the new door were very courteous and friendly as well. It only took about a week to a week and a half to get the measurements done and have the door built and installed, and I'm very happy with the look of my new shower door!