We had our rugs cleaned by Platinum Care on the recommendation of our designer, We have been using another company for many years, but our designer thought that we should try Platinum Care Rug Cleaning this time, since she had a great experience with them with her own rugs. Our rugs have truly never looked better. They are bright, soft, and the stubborn spots that never seemed to get removed previously are now gone. The rugs were picked up from our home with great care, brought back to our home, and laid out over new rug pad that they had provided for us. Our designer was right. We got a great cleaning and felt like our home, our rugs, and we ourselves were treated with tremendous care and respect. We highly recommend Platinum Care Rug Cleaning.