They Arrived Within an Hour
I had a very positive experience with Five Star Plumbing, I had no complaints. They showed up on time and came within an hour even though they had to come all the way from San Antonio out here to a rural area. Considering how far they came, the price seemed reasonable to me.
They came initially to unplug a drain but a few days later the problem came back. They ended up coming back a second time to inspect the pipe with a camera and discovered a blockage. The second trip did make things expensive and I personally thought they should have had the camera with them the first time they came out. It turned out the problem was actually that a tree root had grown into our septic tank.
Their quote to fix the ultimate issue was too high, so I can't recommend them for that, but I would work with them again on a different project. They came within an hour, and at that point I had called every local person I knew and they didn't know when they could show up. I was without a bathroom for days before I called Five Star so I was more than happy to pay what they asked for.