I'm please with he service my area is bug free. once i had to call them because this area was infested with flees, they came out and took care of the problem right away. has my dealing with them always been rosey? not always i went to the top man and got it resolved, he gave me his phone number to insure me they stand behind there work. not many ceo's care anouggt to return your call personley , this man went the 2nd mile.