We all know about rating systems: 1 to 5 with 5 being Excellent. The Miller teams are rated a 6+. If on a scale of 1-10 with 10 being Excellent, the team rates a 12.

Our home is 50+ years old and we were running such high electricity bills, that Clark PUD contacted me to see what was going on and if we needed a "walk-thru" to conduct an energy audit.

Before I agreed, I did a little checking myself, opening up access door to the crawl space under the main floor and found that more heat was being vented into the crawl space than was coming out the floor registers.

I contacted Miller and they found that some ducting was loose and that all of the old "cheesecloth ducting" had holes/leaks and were in terrible condition. At the same time my 20 year old furnace/heat pump was on its last horizon.

So they provided me a VERY REASONABLE/acceptable price quotation to replace all the ducts, heat pump and furnace. In the middle of the duct install, they said that the return ducts were in need of replacement. That was missed in the original inspection due to the fact that some 25% had been replaced before and the rest needed to be replaced. The opportunity to "work the quote" was the furthest from the teams mind and for a small increase in total cost, the rest of the return ducts were replaced .

My hats off to Dave Adams, owner of Miller's Heating & Air as his crew were the most courteous and professional group(s) of HVAC workers I have ever experienced. Each day, for the 3 days to complete the tasks, I would get a text & email stating that Luciano, Cory, Andrew, Avery or Cooper would be on their way with their picture ID in the message. A feeling of security & professionalism was behind these daily messages.

The decorum of the workers, their punctuality, the daily clean up and removal of all the old ducts and heating equipment was immediate and the dust/dirt was kept to a minimum throughout the whole house.

We couldn't have been more pleased with their services and would recommend Miller's for any and all HVAC work