From start to finish, the team at Heritage answered every question and solved every issue. Note that I said team, not company, not contractors, not bunch of guys. The leadership starts with Dennis, who personally stepped up to resolve some issues. It carries to the sales team that gave me the most cost effective (not the most expensive) option based on my roof size and needs. When detailed technical questions came up, the sales rep did not make up answers, but said I will get that answer for you., and then the team delivered. Finally, when the instillation team arrived, they were: on time, on cost, clean, and courteous. Finally, after instillation, they followed up to make sure things were OK. One day my data link went down do to PC problem in my office, and Heritage called up because they were showing the system was off the grid. Outstanding customer service: before, during and after.