I have not had the best service with Brown's Plumbing and Heating. The guy who actually worked on my furnace was nice. Technically, they finished the job but I keep needing them to come back and fix things. So, originally we wanted to use them because of the $109 furnace deal that includes a spring inspection. We knew there was additional work that needed to be done and that cost us an additional $500. They did not quite fix things right the first time so I called them back to come fix it all. At first, they threatened us with a mileage fee but ultimately came out to fix it without charging us that fee. There are still some squeaking sounds and I am waiting for them to come around and fix it. I am not sure if I plan to use their services again beyond just fixing the initial problem.