This is the first time I have used RugPro Oriental Rug Cleaning. They picked up and cleaned the rug in my family room which has a lot of traffic on it. The rug looks wonderful. All the stains are out, and it is beautiful. When I called to inquire about having the rug cleaned, I was greeted professionally and was treated courteously. Isaiah came out to pick up my rug and he is a great guy. He is honest, professional, and very straight forward: I would have to say an extraordinary person. RugPro Oriental Rug Cleaning did a great job and I highly recommend them. They are a wonderful company to do business with.