I've used Lloyd's for years and been very satisfied. Recently, our sewer was backed up between the house and the street. I called Lloyd's and a couple competitors for prices on having the line snaked. Lloyd's price was higher than the competition so I decided to go with a less expensive option. The other company snaked the line, then jetted the line with a 5,000 psi water jet (for an additional charge). They were unable to remove the roots in the line and said the line would need to be dug up and replaced. I called Lloyd's to get a 2nd estimate, and Ted ran his snake through the line so that he could get a clear image for his camera. He ended up taking out the whole root and didn't charge me. Lesson learned, if you go with a quality company you get what you pay for.