Jesse was very efficient and conscientious of time. I mean, it's never FUN to spend money on fixing things like sinks and faucets, but they got the job done. (We used them to do a few "honey do's," that "honey" wasn't up for doing.) It is nice to have everything working properly and with very little domestic strife! Also, we know the repairs are way better than if we had tried to do them ourselves. Would definitely recommend them. And actually we have used them multiple times in the past.