I was satisfied with the work that was done. I just have a couple reasons why I gave 4 stars. Firstly even though I had texted details of the work I wanted done to the manager it was not conveyed to the crew. I had requested to have the screens washed as well and they did not know about this. I had to tell them to do it and I was told it wasn’t on the order notes. I had also requested that the person inside my house be wearing a mask and he was not wearing it at all times. I made sure to keep my distance. Right now with this pandemic I think it is very important for staff to understand that they must wear a mask inside the building at all times. I had requested this and I was a bit uncomfortable. Otherwise they did a very good job and it’s wonderful to see clean and sparkling windows.