My husband and I were first time home buyers and very nervous about the entire process of becoming homeowners. However, Mark made every step very transparent which made us much more confident when making decisions. He was immediately responsive to all of our questions, regardless of how simple or complicated the topic at hand. He followed up with every detail in the exact time frame we expected. Mark was able to refer us to an excellent mortgage broker and house inspector who further simplified the process for us. My father was also involved throughout the process and said Mark was the best real estate agent he had ever worked with. If we had it all to do over again, we wouldn't change a single piece of our experience! We are so glad we found Mark and highly recommend him to anyone buying or selling a house!