We had a gutter guard installed by Chicago Gutterglove a couple years ago and everything went very smoothly during the installation process. Their team is also very informative and they know their product very well. However, recently we have been experiencing a leak and I have been trying to get someone out from their team for quite a while now to no avail. I was able to get in contact with one of their customer service reps and they told me to send a picture of what was going on but they have yet to get back to me. I would still highly recommend their services but I just hope they call me back soon!