Our first experience with Chicago Gutterglove is when they put on our gutter caps a couple years ago and everything went pretty well. Recently there was a large hail storm in our area in the spring, there were a lot of roofing companies going around trying to convince people that they need to service their roofs. A roofing company told me that my gutters were damaged by the hail and needed to be worked on so I called Chicago Gutterglove to make sure they were telling the truth. They were honest with me and told me that I didn't, in fact, need any work done and that everything looked fine. They saved me a ton of money and really helped me out. Very happy with the customer service.