Love that Sergio! This is the third time he has cleaned our stained carpets and he is excellent. We keep using Cosmopolitan because of their excellent service that is true to their word and promise. Sergio has been with the company for almost a dozen years and loves the company. He says their is very little turnover with the employees. He is fast, efficient and very personable. Thank you Sergio and your wonderful company for a job well done at an affordable price!