I found the service at Cosmopolitan Carpet and Rug Cleaning to be fabulous. I called them and spoke with the owner of the company. She came out the next day, was there on time, and gave me an estimate in writing. Then she sent someone out the next day to do the job and they came on time, were very pleasant, and did a fabulous job. I thought the pricing was very reasonable and they stuck to their estimate to the penny. I just think they are fabulous and I was lucky to have them come out.