I recently had my carpets cleaned and the tile cleaned in my house. The carpets were fine but the tile was not. When the technician left he told us to stay off the floors for about 30 minutes. We did but noticed immediately (once we started to walk around) that he had not properly removed the grout sealer. The floors were covered in a sticky substance which reminded me of walking in a movie theatre with sticky floors. Of course it was Friday and they were gone for the day. I had to steam mop the entire tile area to get the substance off the floors. Called the company the following Monday to explain the issue and they explained that all tile floors are different and sometimes the sealer is not removed with their first clean-up. They did apologize (supposedly spoke to a MGR) but two things made me realize they are not a good company. One - why not train your technicians to check the floor before leaving a job site? - Two - Did not ask for my name/address so that they could internally follow-up with their technician. With the amount of companies out there doing this type of work I would steer clear of this one.