I used Brightway a week ago Friday and I am disappointed with the results. The stains look worse (the tech did say he may not be able to get them out). Now there is a larger, dark area that I never noticed before. The carpet took a very long time to dry (it was still wet well into the next day). Perhaps this is part of the issue. When we moved a chair we noticed that there were stains under the legs from the last time they were here (six months ago), even though they put styrofoam blocks under the legs. So overall I was disappointed in the results of the cleaning. I cannot recommend them.