This process is new to me as the last house we purchased was almost 30 years ago. The thing that impressed me, besides Jon's obvious expertise, was the fact that I learned so much about the features of the home that we are buying that I hadn't noticed from the previous times we had been there. He took his time and walked us through each area of the house that was inspected and explained not only the things in the house that needed some attention, but also the good things. Thanks Jon, it was a great experience.