Colonial Chem-Dry cleaned our carpet and they got all the stains out. They have been here frequently, since they come and do carpet cleanings a couple of times a year. We have been customers of theirs for a long time and we have come back to them time after time because they are efficient. This time, the guys came on time, and they were trustworthy enough that we felt comfortable with them coming in and doing the cleaning when we were not there. They came in of their own accord and got the job done. They did a bang-up job!