Business Description:
Expert packaging, crating and shipping (domestic / international) services --- pick-up, insurance, packaging, crating, shipping and delivery with one simple call!
Categories
courier & delivery services
Craters & Freighters
1650 E Helm Ave #700, Las Vegas, NV 89119, USA
(702) 739-8900

Service

Total Experience

Will Recommend

Nini W.

Las Vegas, NV

Craters & Freighters

Disappointed

We were a long time client, getting our crates repair/ bought only from them. As of 2018, we would no longer recommend or work with them.

May 4, 2018, Kelly had the opportunity to quote 3-4 jobs for us. As of 5/21, we had not yet received any new quotes. We have moved for with another vendor for these projects.

We did however move forward with an existing project. Due date was 5/14. I had to actually reach out to the company and get the status. As of 5/21, it was not started/ finished. The company did offer a discount for their mistakes.

The crate was completed and delivered by 5/22. However it did not come back like the original crate. Still usable, but know we have to reach out to our client and explain the late due date and the new revision of their crate.

comments

I called the client and apologized for the situation and understood completely why they chose another vendor. The client was not charged for the crate.

Paul E. - Owner

Craters & Freighters commented on 05/22/2018