I initially called them because I needed to have them do something very specific electrically and I talked with someone on the phone and they said it would be no problem. He sent the guy out anyway and actually told us 'we don't do that.' He did fix another basic problem we had and that work was very good and the service was good. I just wish he would have known over the phone they didn't do what I wanted because I still have to go somewhere else for that. Despite that I would still give them five stars, they were very nice and polite.