Initial phone contact was a bit odd, called no answer, hung up...few minutes later I have a call and it was a lady from ALL GOOD saying she missed a call from my number.... got an appointment that fit my schedule.... Technician called before arriving, (great thing), arrived on time (great thing), checked my issue (outlets not working) and intially it was an outlet change out... upon further review it was just a tripped breaker..... My point... the tech could have just let it go as a outlet replacement $$ but was honest and said it was nothing more than a tripped breaker that did not fully "trip"..could not feel it...did a rest and everything is good.... could have said nothing, replaced the outlet and charged me for it ..... Kudos to the tech and what a great service for the company!! Now that is service I can trust.....