I think they were top notch from beginning to end.I have wanted a pool for 25 years. I found them on the internet. I chose them because they have been in business for a long time and the sales person made me feel a professionalism about him that I really liked. I have a geometric pool. It is 40 feet long and about 13 1/2 feet wide. I love everything about this pool. It is just fabulous. It is big enough to do laps around and also functional for a large family. The salesperson John was just fabulous. Louis, the project manager was awesome too. They exceeded my expectations when it came to attention to detail and keeping me in the loop throughout the process. They listened to my concerns, and explained the process of how the pool works.