Save your MONEY and TIME! Go to Austin or Houston to get better quality for your money!!! Requested custom install to my vehicle with no price spared on the gear I brought in, my vehicle was in excellent condition when I dropped it off and all my electronic gear was in great working order. A week later I had a friend swing by since we were near North Star mall and we checked on the progress of the work. Immediately noticed my custom request on specific items were ignored (namely the HIDDEN bass knob I wanted; instead they took it upon themselves to drill it into my custom wood grain bezel...not hidden and definitely not what I wanted drilled into my wood grain!!) The next thing I noticed was that BOTH of my Clarion headrest monitors were no longer operable (they were in PERFECT working order prior to having this establishment work on my vehicle) when I brought this up to the manager he said they were never working to begin with and blew me off. After composing a sincere letter to the owner addressing my issue about my headrest being damaged under their care he still claimed they were never working; but this time would install new ones for free. My headrest were customized (in Hawaii) to my factory original headrest and I did not trust them to install other headrest based on their blatant disregard of my personal property. The rest of the build turned out fairly satisfactorily but the word "custom" did not come to mind initially nor in the year to follow. Over the year following my poorly "custom" install from "custom" $ounds the door grills fell off due to poor craftsmanship; non ideal parts used ( bad choice of screws, washers, etc) and inability to visualize, anticipate and execute long term durability for the customer. They have a poor knowledge-base (or lack the caring for their paying customer's) of auto electrical systems which lead me to take my vehicle to an auto repair shop who identified a severe strain on my electrical system due to the setup and recommend the things I needed to remedy such electrical issues. These are basics that a shop claiming "custom" should comprehend! Overall my experience with "custom" $ounds was HORRIBLE in the initial start of my build all the way to the year after! OVER PRICED UNCARING AND UNDER EXPERIENCED BEST DESCRIBES THIS SHOP! Save yourself the headache, money and time and stay away from any car audio shop on San Pedro (Custom Sounds, Electronics 2000 etc...they all care more about getting paid than creating a satisfied customer base) travel to Austin or Houston for better quality true custom shops who actually listen to their paying customers and have competitive prices.