Custom Sounds - San Antonio

Business Description:

Categories

car stereo

Reviews

1 Stars

San Antonio, TX

1

Very poor customer service at both the Walzem Road and San Pedro locations. Was made to wait long hours and after the work was done it was incorrect.

Poor, very poor customer service, as well as unskilled technicians. The branch manager Gus, showed no interest at all in addressing the issue to my satisfaction as a customer and even laughed at the situation several times. His behavior made the situation even... Read More

5 Stars

Boerne, TX

5

Happy Customer

Professional, fair and prompt. Hassie Lisenbee steered me through the selection process, saved me some money, and reviewed and explained the completed installation. Read More

1 Stars

Somerset , TX

1

Window tint

Went to the location on 1604 to get my trucks windows tinted. The back window bubbles up and the eye brow was in two pieces and actually looked like an eye brow. Had lines in the bottom of it from the edge of the roll. Went to the location on military drive to have... Read More

5 Stars

Devine, TX

5

Chrslyer 200

When to custom sounds 2 months ago had my system instill and they did a gd job well like last month or so my subwoofer stop working so i when in 6/19/2018 to get it look at and let me tell u Albert mesa got it done right away.if u nd help ask 4 Albert u get u... Read More

1 Stars

San Antonio, TX

1

Lies, poor quality, horrible customer service

The WORST experience from ANY retail store I’ve ever had. San Pedro location and the San Antonio area in general...There’s two guys in there that are super cool and their names are Vien, and Marc from 1604 but other than that they’re awful. I went in and dropped... Read More

5 Stars

San Antonio, TX

5

Good service

I came in for a car radio and the person that helped me was very competent and helped me pick a radio that I love. After they installed it, they were very detailed on how to use the radio and answered all my questions. Read More

5 Stars

San Antonio, TX

5

Great experience, service was great, quality product great.

Installation was completed in a timely manner. I would recommend your store to my friends and family. Read More

5 Stars

San Antonio, TX

5

Very nice and helpful

The guys at Custom sounds are polite and professional. They are very helpful and efficient. Read More

5 Stars

Helotes, TX

5

Honest people!

I brought in an antenna and cable to have replaced. Turns out there was an adaptor that needed to be taken off so the install of the cable wasn't necessary. They could have taken the adaptor off and told me they completed the work and charged me full price and... Read More

5 Stars

San Antonio, TX

5

Daniel was very helpful and great to work with.

Great work and service Read More

5 Stars

San Antonio, TX

5

Great Job as always

I checked in with Albert Meza the day before to ask about a Kenwood receiver . He gave me the info and I came in the next day for installation. It was quick and easy. He showed me how to use it and I was on my way. Very pleased with the whole process. Steve... Read More

5 Stars

San Antonio, TX

5

Excellent friendly customer service

Danny was extremely helpful and insightful. He answered all my questions regarding tinting, audio system, and radar. Although the product exceeded my expectations, what left the greatest impression from my experience was Danny's customer service. Read More

5 Stars

San Antonio, TX

5

Helpful team there.

Came in to check on a retro fit to replace my front speakers. The guys were helpful and explained the process of how speakers work and what to get for clarity. Read More

5 Stars

San Antonio, TX

5

Albert keza

I had a problem with subs cutting out I had been back to the store 4 different times and the problem was not fixed until Albert got ahold of my sons camaro he didn't stop till he figured it out this guy is amazing and should be recommended what a great example of... Read More

1 Stars

San Antonio, TX

1

No one home.

I watched the salesman go outside to smoke as I went in. The installer saw me and closed the door to the back. The sales person was on the phone and smoked​ 2 cigarettes​ while looking at me through the window. Eventually I left and he saw me leaving but didn't... Read More

2 Stars

San Antonio , TX

2

Long Term Review of Custom Work

Save your MONEY and TIME! Go to Austin or Houston to get better quality for your money!!! Requested custom install to my vehicle with no price spared on the gear I brought in, my vehicle was in excellent condition when I dropped it off and all my electronic gear... Read More

5 Stars

San Antonio, TX

5

Friendly service, Great results

After get quotes from several different locations, Custom Sounds offered me the best deal. Marc (and his staff) were friendly from the moment I called to inquire quotes for window tint to the moment I walked in to check out my options in person. He wasn't pushy and... Read More

5 Stars

Laredo, TX

5

Great Service

Manager Joe and his pro crew guided me to the best possible component combination. The headrest screens look awesome and the JL Audio speakers are solid! Read More

5 Stars

San Antonio, TX

5

Great Customer service.

Nick was very knowledgeable and helpful. Thank you for your A+ service. Been many places and have to say, You guys are top notch. I will definately tell others about this place. Thanks again Read More