I've been using PEP Associates LLC's estimating software to put out proposals to my customers for about two years now. They have a really great product. It works great as a communication tool, and has given me the opportunity to make my proposals paperless. I'm now able to go in and see when a customer takes a look at these proposals, and if I ever have questions or suggestions, PEP Associates is always willing to lend an ear. They've even implemented a few of my suggestions.