Bovio Rubino Service has been taking care of my HVAC, plumbing, hot water heater, and sump pump for about six years. The last time they were out was to repair a clogged sink. They did the repair, and I haven't had any problems with it since. The repairmen are always polite, friendly and professional in their approach. I was very impressed the first time I used them because they sent me an email reminder about the appointment and sent a picture of the person that I could expect to see when they made the service call. I really like that. It is one of the reasons I plan to continue using them and highly recommending them.