Business Description:
For over 40 years, Bovio Rubino Service has been servicing the Heating, Air Conditioning, Plumbing and Electrical needs of Southern New Jersey.
5 1668 reviews
Categories
heating & air conditioning
plumbers & sewer repair
Bovio Rubino Service
1255 Haddonfield-Berlin Rd, Voorhees Township, NJ 08043, USA
(856) 232-0352
http://www.bovio-rubino.com

Service

Total Experience

Will Recommend

pete b.

Pennsauken, NJ
Bovio Rubino Service

Poor experience all around.

They first got the time wrong. Technician replaced a faucet (you would think a simple job for a plumber). Installation left a puddle in our sink and the stopper was installed wrong. He had to be called back to finish the job. Overcharged and his explanation was “that’s the way we do it.” Rated one star across the board because there are no lower ratings. I sent them these complaints but got no response.

comments

Mr. Bilinsky,

I appreciate you reaching out with your concerns.This is the first time that we have received any concerns regarding you service. How did you attempt to contact us prior to this? After reviewing your file, I was able to listen to your recorded call to schedule the appointment. You were given the window of 8-12 from the start. As for the faucet, you provided our technician with the incorrect pop up assembly. I apologize for the technician not noticing the issue immediately, however, he was back at your home to fix the issue within five minutes. He also gave you the correct part free of charge. I am sorry to hear that you are not satisfied with your service, but I am not sure how the appointment could have been any better, other than the additional time that it took for the technician to replace the pop-up assembly. If you would like to discuss the matter further, please contact our office at 856-740-3600.

Best regards,
Ryan Aron
Key Account Advisor

 Bovio Rubino Service commented on 08/08/2019
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