Honest advice and great service
Matt helped me assess best approach to retrofitting a heater in an old house in Santa Fe. He's always on time and followed with the installation which looks great and works perfectly. On another issue, we had a miscommunication, and the fix was delivered the next... Read More
Technician was great.
The service tech was prompt, professional and did an excellent job evaluating our current system. But still waiting for a quote from the sales department on a replacement system after two weeks. Read More
Honest, and very knowledgeable!
We had some problems with either our thermostat or the heater and called Pro-Tech Air Conditioning and Heating. The young man they sent looked at everything. He cleaned all the contacts and was upfront about what he was doing. He did excellent work. He told us what... Read More
Reasonable Prices; Great Technicians; They Always Do A Good Job
Pro-Tech Air Conditioning and Heating are wonderful! I had a problem with my heating system a few weeks ago so I called them up on short notice. They got here on time, told me what the problem was, and fixed it within about thirty minutes. I've been using them... Read More
Great service
As always a top notch experience. Read More
Excellent service and repair
Pro-Tech sent out a technician quickly. Mario was not only on time, but he called ahead to let me know he was on the way. He did some troubleshooting, replaced a part, then went through the entire system and was done. I wish all service providers in Santa Fe worked... Read More
Absolutely Great Plumbers/Hvac techs w/fantastic service
Have used them for many years... fantastic! Read More
They Are Very Good!
We have been with Pro-Tech Air Conditioning and Heating for nine years and we wouldn't use anyone else. They service all of our swamp coolers. They have added new motors to some of the coolers. Our favorite technician is Fernando. He just knows what he is doing. He... Read More
Did not get the result we expected.
I've had Pro-Tech Air Conditioning and Heating out to my house twice and am not satisfied with their work. They came out to check on an error code our HVAC system was giving us, and the technician said he had taken care of it. We continued to have the same... Read More
Great service!
Great Service! Read More
they're great
they're great Read More
Outstanding and professional service
Pro-Tech has dependable and professional service, I highly recommend them! Read More
Competent, professional, trustworthy
After working with two previous local plumbing companies, we were fortunate to find ProTech who were able to instantly identify the problem with our radiant heating system. They had the correct parts, expertise and knowledge to revamp our zone control system in... Read More
Excellent Customer Service
Our technician, Mario, was very professional. He listened to our mini-split issues, checked everything out, and explained it all in detail to us. Thoughtful, polite, personable. I’d definitely ask him to come again when needed. Read More
Very professional
Very happy with prompt, honest, friendly service. Offered a senior discount to my father who lives with me. Read More
Fernando was terrific!
Fernando couldn't find anything specifically wrong but had an idea about what might be happening. We are giving that a try. So far so good. Read More
Have had then do several thing for us
they have help with the heating, a system I had never seen before. in addition they explaned how it worked which I find very helpful even if I do not intend to fix the stuff my self. they also put in AC and did a very efficient job of it. Really like these people. Read More
My husband and I are very pleased with the services of your company. Mario, the tech, was very thorough, checking our heater out for the seasonal, routine maintenance. He was friendly and professional, and we definitely will use your services in the future. Your rates are also reasonable.
Outstanding service. Outstanding tech- Mario. Reasonable rates. Read More
Very Good When Available
If the charge for my recent service is reasonable, the service is very good once it arrives. Their wait list is too long regardless of the severity of the problem. Read More
heating problem
The guys from pro tech were respectful and did what they could to get our heating system working. They explained what needed to get done in a way everyone understood. provided us with options. Very Friendly and easy to work with. Read More
